Insight reviews on Australian essay services from professionals

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There’s just one thing you can get if you choose – editing of your papers. This is a company oriented toward one type of service, which is a good thing if they are dedicated to providing high-quality work. doesn’t enjoy a great reputation on the market so far, but they are good enough for us to take a peek into their offers.The site looks great. It is simple to navigate and every bit of information you need is right there on the homepage. The list of services as well as the easy-to-use price calculator make it possible for users to access the quote for their edited paper, which is especially necessary since there is no 24/7 customer service to ask if you have any questions.


The pricing at is far from affordable. Paper editing for high school level begins at $15 per page, which is often a price charged by companies who write papers from scratch, not edit your finished writing. Interestingly, this rate also applies to the longest deadlines for editing of more complex papers, those for higher academic levels.Urgent editing comes at different prices, which are not much higher than the $15 per page rate. Still, even their starting rate is a bit too steep for editing papers, which can be considered a barrier for those who have a limited budget to spend.

List of Services

There is one general service offered by – editing. This service is then split into several categories. According to the homepage information, Thegeniuspen offers essay editing, assignment editing, thesis editing, dissertation editing, admission essay editing and personal statement editing.So, they are not only limited in terms of type of services provided, but also on types of paper they edit. The website clearly says that they ‘are offering editing services for these types of documents’.

Discounts and Free Features

Discovering that a company has no discounts to offer is a huge disappointment. Unfortunately, this is also present with Those high prices remain the same, since there is no information or any kind of indication that customers can get discounts from the company.Loyalty programs are important to those who seek academic help often and the customer support confirmed that these are not available at Thegeniuspen.

Customer Support

To get any information whatsoever about the service, their pricing, policies or discounts, you need to reach a customer service that is only available at set hours. These hours are not even listed on the site, so there is no way to know when you will get a reply. Interestingly, the site has a part that says they offer 24/7 assistance, but there is literally no way to get in touch with them unless you submit an order for editing.Their customer support does not respond instantly to orders, but there aren’t specific complaints regarding delays in responses. Even so, it is frustrating not to be able to reach a customer support via phone or live chat. For many students, this can even be perceived as a sign of a scam company.With limited methods of contact with the service, as well as high pricing for editing, isn’t really what we’d call a reliable service. The only service they provide is editing and even this is limited in terms of accepted papers.